Appliance Service

Appliance service is provided directly by the manufacturer. If you are experiencing a problem with one of your General Electric appliances, please contact GE directly to schedule a service appointment. For prompt service, please ensure you have the appliance’s Model # and Serial # and the closing date on your home. By contacting GE directly, this will allow you to schedule an appointment for immediate service.

The manufacturer of your appliances employs trained technicians who are qualified to service the appliances. In fact, because the internal mechanics of appliances can vary from brand to brand, many appliance manufacturers will void their warranty if someone other than one of their certified technicians works on the appliance. The manufacturers’ customer service phone numbers are listed in the use and care materials for each appliance. For your convenience, we have included an Appliance Service information sheet in the "About Your Home" section of your Homeowner’s Manual.

Remember to mail in any registration cards you receive with the manufacturer’s materials. Being in the manufacturer’s system assures that in the event of a product recall, the company can contact you and arrange to provide the needed correction.